Human Resources

Click here to log in to your medical account
2016 Health Care Monthly Contributions
Employee $140
Employee/Child $165
Employee/Spouse $190
Employee/Family $190

For medical questions, please contact:

Stephanie Bailey
Human Resources Director

Adventist Risk Management
Health Care Web Site

Medical Resources

 Insurance Information (Aetna PPO/HealthSCOPE)

2017 DocFind (Find a Participating Provider/Doctor)

2017 Medical Plan Information Summary

2016 Medical Plan Document

Health Coverage and Medical Terms

HealthSCOPE Benefits
(888) 276-4732 or (888) ARM-4SDA
When creating your HealthSCOPE online account enter Adventist Risk Management under Company Name and leave Group or Plan ID # blank

  • Member Services (for all HCAP product lines except prescription)
  • Phone line open 9:00 am – 7:00 pm M-TH; 9:00 am – 4:00 pm FR
  • Eligibility and Benefit Verification for providers (IVR available 24x7)
  • Claims processing Center (for medical, dental and vision claims)
  • Pre-Certification and Case Management Functions
  • On-line member portal to track claims, order new ID cards, credible medical information . . .

Aetna Signature Administrators

  • Provider PPO Network for both Medical and Dental
  • Contracted rates and pre-determined discounting for provider services

Express Scripts
(800) 841-5396

  • Prescription Benefit Manager
  • Member Services (for prescription benefits only)
  • Pre-certification functions (prescription related only)
  • On-line member portal to review and track prescription claims, setup mail-order payment, shipping address . . .

Need a new Medical Card?

To replace your card, please call 888-276-4732
You may also request one online at HealthSCOPE Benefits (see information above).
Please verify what address they have on file. If it is different than your current address, you will need to complete a Change Request Form to change your address.

Change Requests

To make any changes to your medical, please complete a Change Request Form and submit it to Tracy Yeager, Human Resources, Administrative Assistant via email or Fax: (509) 242-1431.

Medical Forms

Claims Reimbursement Request Form (Medical, Dental & Vision)

Rx Claims Reimbursement Request Form (Perscription)

Employee Benefits Change Request Form

Declining HCAP Coverage

Employee Health Care Enrollment Application (for new enrollees only)

Medical Plan Verification 2017*

Pretax Benefit Election 2017*

*Must be completed each year

Vision Benefits

Vision services do not require the use of network providers. You will receive your vision services, pay, and submit receipts for reimbursement. With complete documentation, the reimbursement process is less than two weeks.

Claims Reimbursement Request Form

Aflac (Flexible Spending Account/Supplemental Insurance)

Currently available for new employees only

Dependent Care FSA


Family Medical Leave Act Information

Long Term Disability
Forms and Information about Long Term Disability
International Insurance
Our medical covers emergencies only--Additional coverage options available

Affordable Care Act Notice

New Health Insurance Marketplace Coverage Options and Your Health Coverage